Mobile
Unlimited local talk, text, and data
You pay $20/month
Regular price $40/month
Lifeline Assistance Program
Lifeline Assistance Program
Lifeline is a federally funded program that provides a monthly discount on phone, internet, or bundled services for qualifying low-income consumers.
How to Receive Lifeline Assistance
Step 1: Qualify
Check Lifeline to see if you or someone in your household qualifies for the discount
Step 2: Apply
Visit National Verifier to start your application
Step 3: Visit Us
Bring your approval letter and qualifying documents to DOCOMO PACIFIC to start receiving benefits
Need to recertify for Lifeline?
Please select your region
Lifeline is a federal program administered by the Federal Communications Commission (FCC) that provides a monthly discount on phone or internet services for eligible consumers. Proof of eligibility is required. Consumers must meet program-based eligibility requirements and must recertify annually to maintain benefits. Only one Lifeline benefit is allowed per household. Participation in the program does not guarantee service availability in all areas. Additional fees may apply. Terms and conditions apply.
Terms and Conditions may apply to Lifeline services
Mobile
Lifeline Mobile Plan applies to local airtime only. Long distance calls are permitted. Standard toll charges apply based on destination and duration.
Features include: Call Waiting | Caller ID | Busy Transfer | 3-Way Calling | Expanded Home Coverage- Guam & CNMI
Home Phone
Lifeline home phone is available with 911 service, however in the event of a power outage, both your phone service and 911 service will be unavailable.
Internet
Lifeline Internet rate & features listed apply to local only services. DOCOMO PACIFIC reserves the right to impose download caps as needed to ensure the highest quality of service for all customers. Online services are subject to “Acceptable Use Policy”. Advertised speeds are “up to” speeds. Rates are subject to change.
Please visit our Terms and Conditions page for more information on our services.
Frequently Asked Questions
What is the Lifeline program?
Lifeline is a federally funded program that provides a monthly discount on phone, internet or bundled services for qualifying low-income consumers.
How much is the Lifeline benefit?
The Lifeline benefit provides up to $9.25 per month off their bill for qualifying internet or phone services.
Who qualifies for Lifeline?
You may qualify if your income is at or below 135% of the Federal Poverty Guidelines, are a survivor under the Safe Connections Act (SCA) and experience financial hardship, or if you participate in certain government assistance programs, such as:
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
Visit Lifeline for more information. Additionally, you may call or visit DOCOMO PACIFIC for assistance.
How do I apply for the Lifeline program?
You can apply for Lifeline in three (3) ways:
- Online through the National Verifier
- Visiting a DOCOMO PACIFIC Retail store for assistance
- By Mail
What documents do I need to apply?
To prove your household income is 135% or less than the federal poverty guidelines, you must submit one or more of the following documents:
- Prior year’s state, federal or Tribal tax return.
- Current income statement from your employer or a paycheck stub
- Veterans Administration statement of benefits
- Unemployment or Workers’ Compensation statement of benefits
- Federal or Tribal notice letter of participation in General Assistance
- Divorce decree, child support award, or other official document containing income information
The document must include:
- Your first and last name or dependent’s name
- Your annual income
- To show documentation of income that does not cover a full year, such as current pay stubs, the documentation must cover three months in a row within the past twelve months
View the 2026 Federal Poverty Guidelines for Lifeline eligibility here.
To prove participation in a Lifeline qualifying program, you must submit one or more of the following documents:
- Benefit award letter
- Approval letter
- Statement of benefits
- Benefit verification letter
The document must include:
- Your name or dependent’s name
- The program name, such as SNAP
- The name of the government or Tribal agency that issued the document
- An issue date within the last 12 months or a future expiration date
For other documents that may be required or if you have questions on documentation, you may visit this page for more information.
Can I get more than one Lifeline benefit?
No. Lifeline is limited to one benefit per household, whether it's for phone or internet service.
Do I need to recertify my eligibility?
Yes. Every year, you must recertify that you still qualify for Lifeline. USAC (Universal Service Administrative Company) and DOCOMO PACIFIC will notify you when it’s time to do so. You will need to recertify to continue to receive the discounted Lifeline rate.
What happens if I do not recertify on time?
If you do not recertify on time, then you will no longer receive the discounted Lifeline rate. Standard rates will apply thereafter. If you believe you still qualify for Lifeline, you will need to re-apply for the program.
If approved, please visit any DOCOMO PACIFIC retail store to process your discounted Lifeline rates.
Will Lifeline cover my entire internet or phone bill?
No. Lifeline provides a partial discount You will still be responsible for any amount over the discount.